Q: How can I retrieve a lost password?
A: Visit this page and enter your username and email address. You will receive an email with instructions to reset your password.
Q: How can I get the site to remember my details so I don't have to log in every time I visit the site?
A: When you log in to the site, check the box labelled "remember me". The system will remember your credentials and automatically log you in next time you visit from that computer. note: cookies must be enabled on your computer for this function to work.
Q: How can I obtain a login to access premium content?
A: Access to full articles, league tables etc is restricted to subscribers only. If you are an insto subscriber you should have received an email containing your login details to access the site. If you did not receive this email, contact our subscriptions department.
Q: How can i get help on a question that is not covered here?
A: Get in touch with us, and we'll be happy to help you with other questions.